Yeager Airport (CRW) is an airline in Charleston. One the 3rd of July they were put to the twitter customer service test when someone started to tweet complains bout not having pizza after going through security. Mark Knoller was the customer who send out tweets saying and mentioning that he couldn't get to eat his pizza after going through security on twitter. Below are the actual tweet that @markknoller sent out: … [Read more...] about Case Study: Yeager Airport Twitter Customer Service Put To The Test
Beyond That Little Thing Called Tweets
Everyday I wake up and the first thing I do is I check my twitter (Don't have to feel guilty, you're not alone). It has been nearly one and a half year for me. Not as long as @Ed though, he's been on twitter and connecting with people since 2006. One thing I want to say is twitter has been nothing but great! I've even connected deeper relationship with people on twitter through DM's and emails. … [Read more...] about Beyond That Little Thing Called Tweets
Case Study: How One Local Coffee Shop Uses Twitter
@CoffeeGroundz might look like an ordinary small coffee shop in Houston, Texas. However one thing you didn't know about this local coffee shop went on to be first restaurant to own the title for the first order to go on twitter. It all started when one of their followers name Sean Stoner (@maslowbeer) send them a tweet mentioning that he wanted pre order breakfast. Here is the real tweet … [Read more...] about Case Study: How One Local Coffee Shop Uses Twitter
[VIDEO] How To Use Twitter For Business
I posted a couple of videos before for the twitter for business series. This is a great video on how businesses should use twitter in their business. As you know twitter is a perfect fit for individuals, consumers and businesses. Anyone can use twitter. I've gave 10 reasons why businesses should use twitter before and this is a step by step guide. This video guides you from creating account to how to find what people are talking about the brand to replying customers. Although this is a short video, it's filled with great information. Follow these tips to start seeing real value … [Read more...] about [VIDEO] How To Use Twitter For Business
An Inside Look at One of Twitter’s Amazing Influences @adamsconsulting
It is an honor to have a dear friend of mine Diana Adams or more well known as @AdamsConsulting on twitter in my blog doing this interview with me. Her true understanding of social media using twitter is remarkable. Behind the great smile is a great person who's heart is gold helping people when in need. Diana is one of those people I consider knows how to use twitter to the fullest. No wonder she is one of the top most retweeted person under the category of Tech having nearly 60,000 retweets according to Chirrps. I recommend you follow her if you have not already. Q1: Diana, thank you for joining us for my first interview. Can you tell us a little bit about your Twitter story? When did you start? Why? What attracted you to it? … [Read more...] about An Inside Look at One of Twitter’s Amazing Influences @adamsconsulting
The 6 R’s of Twitter
After getting inspired by a blog post of a great guy I know on twitter @DannyBrown who wrote about I's of social media in his blog post Putting the I in Social Media. I decided to write my own personal version of twitter. "Putting the R in twitter". I'm just kidding, mine is about the R's that personally helped me a lot in twitter and I feel it is something all of us should have. Sure we don't have to follow all the R's of twitter. However I think that there are a few that we should all follow. The three main R's. Respond, Respect and Retweet. … [Read more...] about The 6 R’s of Twitter