I found a great video done by Laura Fitton aka @pistachio on twitter. She is one of the co authors for Twitter For Dummies. In this video Laura gives 5 business benefits of using twitter even though a customer is not on twitter. I found them useful and should be part of the Twitter For Business series. Video is only 4 minutes long but you'll learn a lot in the 4 minutes. Enjoy! … [Read more...] about 5 Benefits of Twitter Even if Your Customers Aren’t On It Yet
What To Tweet For Small Business Owners
Figuring out what to tweet can certainly be tricky. A lot of people make the mistake by going straight for the sell. Which is to me the worst method as people will see them as a spammer. Its harder for smaller business owners as people don't know who they are compared to a giants like @starbucks and @dell So what should you tweet? … [Read more...] about What To Tweet For Small Business Owners
Twitter Marketing from A to Z
How do you use Twitter as a marketing tool? I've came up with an A - Z guide to help you. A longer version of this blog post will be posted in the future. Don't miss it. So what are the twitter marketing from A to Z? Lets start! Always Be Listening - Social media is a great tool. A lot of people teach you "how to market your product" which is the wrong way to start marketing. You should always start by listening. Going straight for the sell will be a bad marketing if you seem to pushy. Be Personal - Nobody wants to talk to a salesman. Everyone wants to talk to a human being. You have to be personal and approachable to people. Gain the trust and you will get the sale and earn friendship along the way. Communicate - Communication is one of the most important. You have to learn … [Read more...] about Twitter Marketing from A to Z
8 Reasons Why You Should Twitter Before You Blog
I always feel that everyone should go on twitter first before they start blogging. The reason I say so is because they should eliminate the mindset that "you can get a gazillion traffic off twitter". Sure you can get traffic from twitter but it requires you to engage with your followers first before you spam the hell out of them with links to your blog or website. I had blogger sending me links of their blog post to read. If they do, I'll check to see if I had communication with them in the past and how they engage with their followers. If they engage with people, I'll read it and RT it if I like it or find it interesting. So I came up with 8 reasons to twitter before blogging … [Read more...] about 8 Reasons Why You Should Twitter Before You Blog
Twitter: The New Customer Service For Businesses
Aren't we all use to the phrase "The customer is always right." Customer service has evolved since twitter has been used for customers services. In the past, we had to send an email or submit a ticket with our problems and wait for hours or even couple of days to get a reply. If we didn't get the answer we wanted, we had to reply and then wait for another couple of days. Ever since twitter has been used for customers service, customers can get replies in a couple of minutes depending on the company. Should your company use twitter for customer service? YES! The reason I say that is because... … [Read more...] about Twitter: The New Customer Service For Businesses
Never Ending Debate: Quality Vs Quantity Followers
There will never be an end to the debate whether quantity of quality followers wins. Sure there are debate that you should not follow more than 100 followers, or 200 followers and for some you should follow whoever follows you except those who spam. It is never going to end as everyone have their own opinion. I'm curious, why debate over quality or quantity followers and talk about the followers and not the the person people are following? … [Read more...] about Never Ending Debate: Quality Vs Quantity Followers