If you are thinking about recruiting a transcription service, then you will know what a frustrating experience it can be. You may feel as though there are hundreds of companies out there for you to choose from and that you just have no idea where to start. You need to remember that this is completely normal, but there are a few things that you can do to try and help yourself.
The first thing that you need to do is check the turnaround time for your transcription service. A lot of companies will offer you a same-day turnaround, and this is especially the case if they have access to AI technology. This is very convenient if you are trying to meet a deadline and the results are usually really accurate too. If you are going with a human transcriptionist then the turnaround time may be longer, so try and make sure that you take this into account.
Another thing that you need to look into is the confidentiality agreement. If you choose a transcription company that doesn’t have anything like this then you may find that your data is not secure, and this can be disastrous if you work in a legal setting. If you want to make sure that your data is secure then it’s a good idea to look into academic transcription by Verbit.
Choose Someone who is Established
A transcription service that has been around for a number of years will always be far more trustworthy when compared to someone who has just launched their service. Those who have experience will be able to ensure a better result and they will have a much higher level of resilience too. They will even have a lot of clients who trust them, and this is always a good thing.
Easy to Contact
A good transcription service will always be easy to contact. When hiring your transcription service, it helps to make sure that they offer both phone and email support. This will make them much easier to get in touch with should you need anything, and it will also help you to get the answers you need.
Flexibility really is so important. Transcription services need to be flexible in handling the needs of their clients. If you do have a template for transcriptions, then the company should be able to meet them. If they can’t, then it may be worth seeing what other options they can offer so that you can effectively work to their requirements.
Lastly, you have to make sure that your chosen company is able to offer flexible delivery when it comes to transcriptions. A lot of services operate through a shared file system which means that you can access your files whenever you need them. Some companies on the other hand will ask you to upload the document to their dashboard first. Either way, it helps to make sure that you understand the delivery terms.