While businesses are becoming more and more self-sufficient, the need for having staff is decreasing. This can ring alarms from a workforce standpoint. But the benefits it can have for SME’s, sole traders and those that are working out of a small organization are many. From reduced costs to reducing carbon footprint. Using certain systems in place of a member of staff also reduces the risk of error, and regarding human error, it is completely eradicated. What tools can you integrate into your office to make it run more efficiently and reduce manpower?
CRM Software
CRM stands for Customer Relationship Management. Companies now use ERP (Enterprise Resource Planning) platforms. This allows their business to use a system of integrated applications. As far as back-office functions are concerned, this is a very popular approach. This software helps manage the business and automate many back office functions. Like technology, services, and human resources. The benefits of CRM systems range from more efficient time management, as well as reducing admin tasks, to better client lead generation. Having a system like this is especially useful when you need to make your workforce stretch that bit more.
Anti-Virus Software
One of the earlier examples of autonomous computer tech, anti-virus software prevents the installation of spyware and malware on a computer. It can block tracking cookies, and restricts access to potentially dangerous websites. These programs may have other tools like virus prevention, anti-spyware protection or e-mail scanning. They can be set to run at certain times and on specific days. They can also be set to find and install updates and definitions.
EDI Software
EDI, or electronic data interchange software, has been used in business for some time. This has reduced the need for manpower dramatically. Put simply, it is a data transference tool and is used to send huge amounts of data from one company to another. The advantages of doing this are the amount of time that can be saved regarding transmitting data to a company that can be on the other side of the world. When it comes to EDI, the files that are transmitted need to be in the EDI “language”. But EDI translation software can be purchased to bypass this task. Or you can use an EDI service provider to do the work for you.
HR Software
There are many Human Resource tools that can be used to make processes speedier and more efficient. For example, in terms of payroll management and financial aspects, cloud-based HR software has up to date information on local tax regulations, which saves the company the cost of an accountant or tax specialist.
Having software and systems in place that reduces the need for manpower is a double-edged sword. It is comforting to know that your business is ticking away in the background thanks to back-office software. But it begs the question, will it ever replace the essential manpower for a company? While a lot of functions require that initial input by hand, such as admin functions, human interface is a tool that we still need.
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