Many businesses can benefit from PBX, but not everyone knows what it is.
PBX stands for Private Branch Exchange, which is a private telephone network that can be used within a business. PBX systems can communicate both internally and externally.
There is also a range of different communication channels that can be used, including analog, ISDN, and VoIP. PBX can let you have more phones than a regular phone line and can also allow for free calls between users.
Not only that, but you can benefit from voicemail, call recording, interactive voice menus, call queues, and call transfers.
PBX is usually available in on-premises, hosted, or virtual solutions.
Low Cost
Communications are one of the bigger costs for a business; using a small business PBX, you can cut some of those costs down. There are usually ready-made packages and additional services that can be added on as required. PBX can be a cost-effective option that allows businesses of all sizes to manage their calls with ease. Hosted PBX is a provided service, which means you don’t have to buy any physical systems. All you need is a VoIP-enabled desktop.
Internet
Almost all businesses need the internet to work. There is also the risk that, at some point, due to internet issues, they will lose many functions. A PBX will remove that issue completely. While many of us assume the internet to be reliable, robust, and suitable for any business, a few minutes of internet outage can have a serious impact on your business.
Faxes, video conferencing, voice, and more will all stop when you lose the internet.
Wiring
If you don’t have a lot of space, then you are going to be happy to hear that an IP PBX can eliminate many of those wires. This option also makes adding and taking away phone lines quick and easy.
Software phones can be installed directly on to the computers, which is what makes it so easy.
Scalable
You know that your business currently needs, but the future is in flux. You need a solution that is easy to manage and adaptable. A hosted PBX option will offer a scalable solution that can grow with you. Not only that but if you need to downsize, that is possible too. The flexibility of a hosted PBX is unrivaled in terms of communication for your business.
User-friendly
PBX is super easy to use. You and your team won’t need to have extensive training on the usage; instead, you can use your new system straight away. Not only that, but when you opt for hosted PBX, you don’t need any internal maintenance; it can all be carried out by the providing company.
When it comes to business, you need things that are simple and effective. These can help your business run more smoothly and mean that you don’t worry about growth. In fact, when you have services you can rely on, you are free to make business decisions and work on new business ideas rather than worrying about other stuff.
