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7 Steps To Follow If Your Twitter Account is Suspended

January 29, 2010 by Aaron 461 Comments

You got your twitter account suspended? Don’t worry, I got mine suspended a few weeks back as well. Rather than going crazy there are a few things you can do in the meantime. You can read more about it in my blog post: Inside of a Banned Twitter Account

Twitter is getting really serious lately suspending accounts without any notices (No they don’t give notices). If this happens to you, then here are 7 steps that you should follow besides going crazy.

1. Stay Cool and Calm

Don’t go crazy that your account got suspended. It is actually normal for that to happen because you might not know all the twitter rules. Yes twitter have their set of rules too.

2. Submit a ticket

Submit a ticket to twitter. Just follow the link from your suspended account. If you can’t find it you can submit a ticket here

Here is a bit.ly link that you can use if any of your friends need to submit a ticket to twitter.

When you follow the link, this is what you will see.

suspended twitter account

Click ‘account restoration‘ (click this if you can’t find it)

restore suspended twitter account

 

 

Click “my account has been suspended’

When you do, fill this up.

twitter suspended

Make sure you be nice!

DON’T: Write to twitter in an angry manner. That is why you need to practice step 1. Don’t send them a ticket saying ” WTF, why the *#&& did you suspend my account”

DO: Dear twitter, I noticed my account @username got suspended…. etc.. ”

3. Create another account if needed

You can tweet your followers that you are close with. Tell them that your account got suspended and ask them for help IF NEEDED

4. Wait for 24 hours.

Be patient, twitter will reply within 24 hours or more.

5. Reply to twitters email

If you received the email. Reply to it. It will help if you respond to their email.

IF STILL SUSPENDED

Make sure you have filed a ticket to twitter before tweeting them.

6. Tweet @Ginger

Use your other account created earlier to tweet her. Ask her if you had a TOS problem or not.

If no replies

7. Tweet @Delbius

After a couple of days, if @Ginger didn’t reply then tweet @Delbius.

bit.ly/twicket.

Filed Under: Suspension Tagged With: twitter account suspended, twitter suspension

About Aaron

Aaron is the owner of this social media blog and founder/writer of ShortofHeight.com, a men's fashion blog that shares style & fashion tips for short men. When he is not writing, he's finding the perfect cup of coffee. Connect with him on Facebook and Twitter.

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Comments

  1. Lisa Buben says

    June 12, 2013 at 7:18 pm

    Thanks for sharing – just happened to me this a.m. on a new account for my blog. Not sure what I did wrong. The only thing I can think of is using my blog url on both profiles? Could that do it? I’ve seen others with that. I submitted ticket.

  2. Celeb says

    June 13, 2013 at 3:16 pm

    my account is too suspended for ” agressive following” But i cant get it back please tell me how you get your account back ?

  3. Shadyrock says

    June 14, 2013 at 5:03 am

    Open a new Yahoo account and start a new one .

  4. Patrick says

    June 14, 2013 at 10:26 am

    Bunch of fucking manic women attacked me because they couldn’t handle an opinion.
    Apparently you can’t make fun of feminism or else you will be reported instantly.
    Fuck twitter, fuck feminism and fuck the manic cunts that reported me.

    Seriously, you can’t take the truth get the fuck off the internet.

  5. Patrick says

    June 14, 2013 at 10:27 am

    Honestly fuck twitter, it is the anti-thesis of free-speech.
    You shouldn’t be afraid to disagree with ANYONE on the internet.

    FUCK TWITTER IN THE FUCKING ASS.

  6. Patrick says

    June 14, 2013 at 10:29 am

    Exactly. People can’t handle that you are disagreeing with them and they also (more importantly) can’t come up with a valid argument why you are wrong and they are right.
    I am pretty good at debate so I am also pretty good at getting reported on Twitter it seems.

    Fuck twitter though, the internet is about debate, not about agreement.

  7. Shelby Pustizzi says

    June 15, 2013 at 1:30 am

    My account was suspended three weeks ago. I sent an email that day and got a reply immediately. Replied to that. Received a reply to that one around 4 days later. It stated they were going to unsuspend my account. Waited a week and nothing. Sent a new ticket explaining what happened about a week ago and haven’t received anything besides that automatic initial email which I replied to. Tweeted @ginger asking for help. Hope this works!!

  8. Buzz Cicada says

    June 16, 2013 at 8:03 am

    Question: Why is it necessary to be nice to bots? Just wondering. Here’s my post on the issue: http://buzzcicada.blogspot.com/2013/06/arbitrariness-zero-tolerance-lake-erie.html

  9. anonymous_fuck says

    June 17, 2013 at 12:27 am

    fuck you! i’ve been following these 129 people since 2012 and where the fuck did i do to get suspended for “agressive following”. this is fucked up. testing my fucking patience. accused me for something i didnt even do. fuck you Twitter! and no way im putting my real email here

  10. Yanny says

    June 19, 2013 at 7:41 pm

    my twitter also was suspended and it almost One or two Months to repair, I mean to back your twitter account

  11. mark says

    June 20, 2013 at 1:34 am

    ok and what happens if NONE of them reply? We have tried all the methods above and twitter just doesn’t reply. It’s been a week since suspension. We emailed on the same day, got the usual automated reply, telling us to reply. We did so and nothing.

  12. HyliaCassiNayru says

    June 20, 2013 at 9:37 pm

    Gosh. Both of my accounts were suspended and I followed all of the rules. WTF TWITTER! If they want to be a social networking site, how can they ban everyone new from going on to twitter?

  13. Elaine says

    June 21, 2013 at 9:00 am

    My account was suspended 10 days ago with no reply. I have filled out the ticket 9 times.

  14. Buzz Cicada says

    June 22, 2013 at 3:29 am

    @BuzzCicada has been suspended for 11 days so far. I’ve taken the steps outlined in this article and sought help from others, all to no avail. I set up a “backup” account @BzztCicada, but really don’t want to gather a lot of followers there; Buzz Cicada is the brand and that’s where I want the followers to be. This is all very frustrating. More here: http://buzzcicada.blogspot.com/2013/06/arbitrariness-zero-tolerance-lake-erie.html

  15. Soccer Tweets FC says

    June 23, 2013 at 10:18 am

    hey, I got my account suspended 2 days ago and im not really sure why but i think its because i got reported/blocked too many times. i think that happened because i made a tweet “Soccer is still better than basketball. #sorrynotsorry” and i got 111 rts and i think basketball people get pissed so they just blocked me. lol so anyways i sent a ticket and i replied to their email and every time i reply it says “update on closed request failed”. what does that mean? please help thank you

  16. Adam says

    June 23, 2013 at 12:42 pm

    Hey just filed my ticket for my account @opticalillusi0n, I’ll keep you guys posted on my status, as the current time is 12:41am,
    Cheers

  17. casey says

    June 25, 2013 at 8:29 am

    my account was suspended for no reason and I really wish they still had the other version where u could just agree to two things and then prove you were human and just like that your account was unsuspended. I am so irritated with twitter. I have only been on it twice and I want to delete my account.

  18. Aubri says

    June 27, 2013 at 4:09 am

    My Account got suspended 23 hours ago, i have no idea why i’ve done nothing wrong i’ve done everything you said i’ve emailed them 34 times. I really want my account back

  19. Umar says

    June 28, 2013 at 5:06 pm

    Totally in the same situation as you, well i ga gave up, I guess twitter = waste of time.

  20. protect2000 says

    June 28, 2013 at 8:26 pm

    My account got suspended 2 days ago without much reasoning. I feel that Twitter is being run by some lunatic communist rule. Seem to look like dictatorship to me.

  21. vicky says

    June 29, 2013 at 6:48 pm

    Hey, my account was suspended.I send a message to twitter but i haven’t received an answer .What i should do now?

  22. Brendan says

    July 1, 2013 at 7:47 am

    yeah bro same here that’s what I got suspended for both times

  23. Hailey says

    July 2, 2013 at 2:31 am

    i submitted a ticket and it’s been over 20 days with no email back from twitter.. why??!

  24. Felipe says

    July 2, 2013 at 9:47 am

    Thanks for the information.

  25. allea says

    July 4, 2013 at 9:15 pm

    it’s the second time i’ve got suspended the first one was bc of agressive following but this time around it still unknown is their any chance i can have my twitter back???

  26. Mayen Mahali Laliyah says

    July 6, 2013 at 9:19 pm

    what did you do to make your twitter back ? cause we have the same problem.

  27. Mayen Mahali Laliyah says

    July 6, 2013 at 9:20 pm

    Guys what did you do to make your twitter back ?

  28. Rein says

    July 8, 2013 at 9:00 am

    My account @AwesomeRein is suspendend. What Will i do. Twitter has no reply.

  29. Twitter Developer says

    July 9, 2013 at 12:13 am

    3 years

  30. Autumn Ramsey says

    July 10, 2013 at 3:31 am

    It won’t let me log in to place the ticket! Now what?

  31. Autumn Ramsey says

    July 10, 2013 at 3:33 am

    It won’t let me log in for the ticket. It won’t let me even do that! What now?

  32. Charles Harton says

    July 11, 2013 at 9:09 pm

    I am terribly frustrated. I keep reading the Twitter Rules and Best Practices, but still I got suspended. It’s the 2nd time. Just when I was making a lot of friends! Can you help me out? I am @charlesharton

  33. Wagdy says

    July 12, 2013 at 6:28 am

    same proplem here :SS i’m really need to know how to get it back plz 🙁

  34. lara magaldi. says

    July 13, 2013 at 10:01 am

    my account was suspended about a week ago, ive applied for a ticket and replied to the email, but no avail. i don’t really want to make another twitter account, is there anything else i can do ?
    oh, and i was suspended for aggressive following -_-
    my account name is layzla__ , if there’s anything you can do/suggest, it would be greatly appreciated.

  35. PRINCE MB says

    July 14, 2013 at 10:06 am

    Thanks and NIce Article
    http://www.locasure.blogspot.com

  36. nana41 says

    July 15, 2013 at 4:42 pm

    Just been suspended for the second time in as many days.. The Twitter acct I have now is my third account with them & “I follow the rules”, while those that don’t have no problems.. Don’t get it.. I just sent them another problem ticket & an email needing an answer..

    For a ‘social media’ site Twitter is very unsocial to those that use it correctly & their response to me doesn’t fit my use of their ‘social’ site..

    Perhaps Twitter needs new management if they cannot handle their own site & needs to stop buying other things until they get their main site right..

    I do agree with the statement about the RWNJ since I do see that as an issue on Twitter they want to rule the world & take the conversation with them.. Maybe Twitter is really RW ? IDK just guessing..

    I take their suspending people ‘at will’ a violation of the very rights they claim to support.. When I complained to them about a page on their site that was completely porn including graphic pics I was told ‘Twitter believes in free speech & I need to ignore that page if I wanted to stay on Twitter’ (pp).. Their rules/regs clearly state “no porn” allowed.. Hmmm

    I don’t even have a way to tell my followers that I was suspended which is rude IMO & obviously I don’t keep a list of my followers nor do I print it out..

    What’s that mantra about “too big to fail” perhaps that doesn’t apply to Twitter..

    Sorry for the early morning rant 4:42 am EST but I am pissed..

    TY4 listening..

  37. nana41 says

    July 15, 2013 at 4:46 pm

    I’m with you and my debate goes on… Twitter may or may not restore my little acct with them & so be it but I will let my voice about them be known on other sites..

    When Twitter decides to treat one person differently then another for the same reasons there is a word for that & its “Discrimination”.. Shame on Twitter

  38. nana41 says

    July 15, 2013 at 4:48 pm

    I saw it.. But obviously I don’t matter because I was suspended too

  39. nana41 says

    July 15, 2013 at 4:53 pm

    How can I tweet to @ginger or @delbius if my Twitter acct has been suspended ? Isn’t that info an oxymoron? I’ve already done all of the other steps & get nowhere.. This is my third Twitter acct the others I closed due to things going on at Twitter that Twitter allowed & bothered me; now this suspend thing PITA..

  40. nana41 says

    July 15, 2013 at 6:05 pm

    How can I send a tweet to @ginger or @delius if my Twitter acct is suspended ?

  41. nana41 says

    July 15, 2013 at 8:20 pm

    How do you tweet your followers if your acct was suspended ? Even if I open another acct on Twitter I don’t know the names etc of the followers I had on suspended acct I certainly don’t print them out.. This is a terrible way for a large business like Twitter to do business IMO & this never happens on Facebook another ‘social’ site except Twitter not too social lately.. Never had this suspension thing happen & still don’t know why it did..

  42. nana41 says

    July 16, 2013 at 6:38 pm

    After researching Twitter Suspension more thoroughly yesterday I discovered the reason for 9 out of 10 of the Twitter Suspensions since the beginning of the year & speaking for myself only at this time I’m not happy with what I found.. They can keep their little data entry 140 ch or less “social network” (?) account & their website since that’s all it is..

  43. Harish Choudhary says

    July 20, 2013 at 11:20 pm

    My account got suspended twice because of aggressive following will I get it back ?

  44. Harish Choudhary says

    July 22, 2013 at 3:13 pm

    My account got suspended second time I a week first time got it back in 24hrs but this time it’s 48hrs haven’t recieved any mail yet from them. Please help both time I got suspended for following many my account is @bombaytweeting

  45. frankmwenda says

    July 22, 2013 at 9:11 pm

    Mine got suspended, too, and got restored within 24 hours. See~> http://www.frankmwenda.com/2013/07/how-i-got-my-twitter-account-suspended.html

  46. ajshirle says

    July 23, 2013 at 9:37 am

    I created a Twitter Account @shelterdogsfami for my Shelter Dogs Family facebook community page https://www.facebook.com/pages/Shelte… on 7/22/13 at 12noon EASTERN TIME and it is now 9pm. How long does Twitter take to reactivate an account? I have no idea why they suspended the account and submitted a form saying so. I got the automated reply that says to reply if you have no idea. I did this. Does anyone know what happens next? They also said in their automated reply that they sometimes suspend accounts in error. I am now wondering if this is what happened. I read the rules and don’t think I broke any. Thank you for your help!

  47. BadMan84 says

    July 26, 2013 at 11:27 am

    I’ve made a new Twitter account. If they think the other account was doing too much, whatever. I’m over it already. If it comes back, it comes back, if it doesn’t, eh.

  48. Alex B. says

    July 27, 2013 at 6:30 pm

    About to be done with Twitter, I have had my Twitter for one year and I just got suspended today for trying to promote my new book. I am really upset b/c when music artists do it, its marketing, but when others do it, trying to promote and do something different we get suspended.

  49. sandra350 says

    July 27, 2013 at 9:50 pm

    I woke up this morning, logged onto twitter and was shocked to discover my account’s been suspended. I received no notice. I submitted a ticket and replied to their e-mail but it was only a couple of hours ago so I’ll have to wait for a response.
    I have absolutely no idea why I’ve been suspended. I can’t fathom what in the world I’ve done wrong. I’ve read the twitter rules, the various reasons why people get suspended. I don’t even understand what “aggressive following” is but I don’t follow a lot of people at all. I haven’t followed anyone new in a couple of months.
    I find this outrageous. No explanation, no notice–just BOOM! You’re suspended and then have to wait for who knows how long to understand why.

  50. Im with styles says

    July 28, 2013 at 5:32 pm

    how do you know if it is suspended still?

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