You got your twitter account suspended? Don’t worry, I got mine suspended a few weeks back as well. Rather than going crazy there are a few things you can do in the meantime. You can read more about it in my blog post: Inside of a Banned Twitter Account
Twitter is getting really serious lately suspending accounts without any notices (No they don’t give notices). If this happens to you, then here are 7 steps that you should follow besides going crazy.
1. Stay Cool and Calm
Don’t go crazy that your account got suspended. It is actually normal for that to happen because you might not know all the twitter rules. Yes twitter have their set of rules too.
2. Submit a ticket
Submit a ticket to twitter. Just follow the link from your suspended account. If you can’t find it you can submit a ticket here
Here is a bit.ly link that you can use if any of your friends need to submit a ticket to twitter.
When you follow the link, this is what you will see.
Click ‘account restoration‘ (click this if you can’t find it)
Click “my account has been suspended’
When you do, fill this up.
Make sure you be nice!
DON’T: Write to twitter in an angry manner. That is why you need to practice step 1. Don’t send them a ticket saying ” WTF, why the *#&& did you suspend my account”
DO: Dear twitter, I noticed my account @username got suspended…. etc.. ”
3. Create another account if needed
You can tweet your followers that you are close with. Tell them that your account got suspended and ask them for help IF NEEDED
4. Wait for 24 hours.
Be patient, twitter will reply within 24 hours or more.
5. Reply to twitters email
If you received the email. Reply to it. It will help if you respond to their email.
IF STILL SUSPENDED
Make sure you have filed a ticket to twitter before tweeting them.
6. Tweet @Ginger
Use your other account created earlier to tweet her. Ask her if you had a TOS problem or not.
If no replies
7. Tweet @Delbius
After a couple of days, if @Ginger didn’t reply then tweet @Delbius.
Hey, it says that my account has been suspended for less then a week now but i did fill out the ticket for twitter!!!!!
nope it has been a week since it happened to me which it is first time being twitter!!!
My account was suspened A Hour Ago, i just senda ticket and bam its unsuspended ! 😀 I didn’t even have to wait 24 hours :’)
My Account was suspended 2 Hours ago and then i searched on google how to unsuspend it? in all the sites i got is “make a ticket” so i did and after i sent it My account got unsuspended ! Didn’t even have to wait 24 or more days YAYYAY ;D
MD Golam Rabbani says
Twitter unsuspend my twitter within 6 hours. Thanks for sharing such helpful post.
My account was suspended within a few days….do not know why nor did I get an explanation even though I asked for the details. I did not violate any behavior in my opinion. Anyway, I opened a ticket and my account was restored within 10 minutes. Do not be rude to those people making the decision to reinstate. I wrote a brief note and the account is now back. On the other hand, it does show that one does not have the right to speak freely….want to use twitter, be careful, I guess. I used no obscenities, no aggressive behavior and only have a few followers…. If it happens again and it might because I do not know what I did wrong, I will just stop using it and go back to facebook. It would be nice if I had gotten specifics but they will not provide….you just get some generic response….oh well, I can go without them….
Think you are right
Went back into my account after suspension removed to try and figure out why I was suspended in the first place. I did not break any of their rules. Since I am a conservative and follow the same type of individuals or groups, it seems apparent twitter, being from San Francisco, would prefer that all of be from the political party which leans waaayyy left, the democrats. Well, I am a conservative living in CA and do not agree with the direction of CA and the country is currently going in. I am completely opposed to the current administration, as many others are, and this is why I got suspended without a doubt. We do not live in a free america, things have changed in the last 5 years and it is only going to get worse………I expect another twitter account suspension and when it happens I will just go elsewhere. Just kind of a heads up from my perspective….sad, real sad to see this country moving towards destruction…..
hi. joind twttr ystrday. i followd 10 or 15 people coz they askd me to and tweetd “jus gttn strd”. today i found my account suspended. i wanna know whethr there r chances for ur account to get unsuspended. if so how long would it take?
Great service! Especially having me confirm that I understand what I haven’t been told (like, what I did wrong), just to find… Nothing. I guess they expect me to just wait and see if my account gets “unsuspended”.
Seriously, they don’t have to be such dicks about it.
hey,my account got suspended not even an hour after I made it and all I did was follow 6 people and post a picture about Larry Stylinson(Harry Styles and Louis Tomlinson) I don’t know what happend?
My account got suspended today, and released not more than 15 minutes after submitting the ticket. Thank you, very helpful information, and twitter rocks.
Ven Christian Lamigo says
Hey, my account was suspended. It has been almost 1 day. I already sent the ticket and they reply but after I reply to their email, I don’t receive any email from twitter. How long should I wait until my account unsuspended?
I guess the twitter suspension now has changed . My account is suspended and I can’t do anything about it.
Now (as of August 2014), you can’t even appeal a suspension:-
“We’re currently unable to accommodate individual requests for inactive
or suspended usernames. We may release all inactive and/or suspended
usernames in the future, but have not yet set a date for doing so.”
How long do I got to wait on my twitter account to get unsuspended?
you all probably deserved it. go outside and talk to some real people rather then hiding behind your computer.
Danny Cummings says
That is definitely aggressive. 180 in 12 hours? Are u serious? How could u not think that’s aggressive? Come on man, think about it!
Danny Cummings says
My Twitter account was suspended a month ago and I have no idea why. I have opened a ticket and replied to the email. No reply. I sent another email. No reply. Another email. Nothing. It’s been a month and still they haven’t replied to any of my emails, nor have they restored my account. I didn’t break any rules. I didn’t participate in aggressive following or unfollowing. What can I do????
Courtney Samuels says
My company’s twitter account was suspended yesterday September 29th and we were never sent an email as to why we were.
When following the steps listed, and trying to access the appeal page, all that happens is it goes right back to this page https://support.twitter.com/articles/15790 It just bounces and can’t
Any idea as to what is going on here? Our company needs this page up and running and were never provided an explanation as to what is going on here. The rules were read and we may have an idea that this could be due to some “automation” but nothing drastic.
Perhaps it was also a mistake on twitter’s part.
Would appreciate ANY help
~ KAYLIAH ~ says
Help it won’t let me send any messages or follow anyone I think I followed to many people how do I get my account unblocked its not suspended
See what apps you allow to attach to your account. They might be aggressively following/unfollowing, not you. Or, as happened with me 🙂 some people aggressively reported me. Three or more complaints trigger an automatic suspension by a computer then takes a while to get it reviewed by a live person.
Thanks for the advice , Aaron. I’ll give it a try. @manfromatlan.