I found a great video done by Laura Fitton aka @pistachio on twitter. She is one of the co authors for Twitter For Dummies. In this video Laura gives 5 business benefits of using twitter even though a customer is not on twitter. I found them useful and should be part of the Twitter For Business series. Video is only 4 minutes long but you'll learn a lot in the 4 minutes. Enjoy! … [Read more...] about 5 Benefits of Twitter Even if Your Customers Aren’t On It Yet