If you are running a medical office, you are probably used to the sound of your phone ringing. People wanting to make appointments, questions about medicine, cancellations, and even salespeople. Seemingly everyone in the entire world wants something from you. That’s why in the past years' many medical offices have chosen to go the smart route instead and invested into a medical phone call answering service like CallNET. These answering services are designed to take the stress of constant incoming phone calls off your shoulders and outsource it to trained customer service professionals. Their rising popularity has led to more and more companies offering these answering services, but not all of them provide the same level of quality. Here are 5 common mistakes doctors make when … [Read more...] about 5 Mistakes Doctors Make When Choosing A Medical Answering Service
Running a call centre is never easy at the best of times. You need to juggle multiple strands of work all while keeping your employees and customers happy. There are many different kinds of call centres, and all suffer from separate and overlapping problems. One of the main ones at the moment is Coronavirus, making it extremely hard for people to work together in closed spaces, which has a knock on effect for team morale, sharing of best practice, etc. It also means customers are a little bit more short of temper, owing to what’s going on in a lot of people’s lives at the moment. Promoting your business is a lot harder too, it all adds up and makes for a harsher environment to try and get good work done in. You’re also battling against a stigma. This is especially true if you are … [Read more...] about The Call Center Conundrum: How you Can Make Yours A Success
Marketing can be very expensive, especially for small businesses in the early days when you don’t have a lot of budget to work with. I know, I've been there too! The consistent message seems to be that the only way to start a business is frugal living. Is it possible to enjoy living frugally? That's a story for another day. It can be easy to assume that effective promotional activities need to be expensive, but actually, there are lots of low-budget options that can work just as well to promote your business. Here are some ideas for promoting your small business, with a low budget. Publish great content. Content can have an enormous amount of impact. If you can create this content yourself, you can create something impactful for free. If writing isn’t your strong … [Read more...] about 13 Low-Budget Promotional Ideas For Your Small Business
Professionals should realize that the business world has changed a lot in the past 20-30 years. That much shouldn’t come as a surprise. Of course, one of the most obvious signs of the seismic change in corporate culture is job security, or rather, the lack of it in the modern workplace. Young professionals in particular rarely stay at the same company for more than a few years. With that level of uncertainty, though, it can be difficult to find permanent employment and make definitive plans for the future. Difficult, but not impossible. You can check out these four tips to help you build a secure career path moving forward: Don’t be Afraid to Move On As we’ve established above, job security in 2020 is possible –– it just doesn’t look much like job security in 1980. Rather than … [Read more...] about 4 Tips to Ensure Long-Term Job Security
All good businesses start off with two things: the right product (or service) and the right market. You might believe plenty in the strength of your product, but how do you know that you’ve found the right group of people to sell it to? Here, we’re going to look at some of the fundamentals to nailing your target market and just why it’s so important to your business’s success in the first place. Who is your customer? The first thing you need to start off with is identifying your target market. You want to do your research to find out what kind of person or entity is likely to purchase your products, be they consumers, industry members, or resellers. Find out why they want to buy your product and segment your market by researching the people within it. From there, you can create a … [Read more...] about Finding Your Market When Starting Business
There aren’t many industries more important than the healthcare industry. Indeed, are there any? If there is, we can’t think of what they’d be. The health of society, after all, is the most important aspect of life. It’s so important the quality of healthcare available today is one of the biggest reasons why we should be grateful to live in this era, rather than any other time in the past. It’s continually moving forward, too, with new treatments and ways of operating being developed all the time. In this blog, we’ll take a look at some of the ways that the healthcare industry continues to evolve. Personal Responsibility It is, of course, much easier to keep a person fit and healthy in the first place, rather than waiting for them to fall ill before treatment begins. In recent years, … [Read more...] about How Is the Healthcare Industry Evolving?