People are influenced by what they see, and if your website isn’t making a good impression in the first few seconds of visitors arriving on it, you might lose that customer forever. A website isn’t just about aesthetics; it also encompasses a whole range of elements from how it streamlines with marketing and branding to the technical aspects of SEO and optimization. There is a lot of pressure to get it right because getting it wrong could severely impact profits and reputation. Good web design is essential for a host of reasons, and now that mobile-friendly and responsive design is paramount to its success, this has to be a significant factor in its design.
So how does your website design affect the way people view your brand and user experience, take a look at some of the most common ways it impacts the audience.
If your customers are met with busy design, difficult to read fonts and complex layouts, then they are more likely to click straight off before exploring further. With today’s busy schedules, if your menu options are complicated and you don’t have a complex enough search tool, then you are turning customers away at the door. Its overall look needs to be professional, stylish and quick to load, otherwise this will also affect your rankings in search engine results. There are also specific industries that require unambiguous aesthetics such as health sites and professional services including legal and finance sectors, as some design elements may make the site appear untrustworthy, which can be detrimental in these cases.
How customers move through your site is also a massive influence on their journey. Navigation is a crucial element in this and can affect conversion rates if not efficiently incorporated. Understanding how visitors move through the site is vital to fully utilizing this for better engagement, as if people are met with error pages or menu options they don’t need, they will leave the site in a flash. In e-commerce, this is particularly important, as your customers want to find products quickly, plus making the shopping cart element to transition fluidly allows them to by with ease. Hiring the help of professionals such as Eventige can bring your functionality into line and provide powerful solutions for e-commerce integration, improving your conversion rates while reducing the risk of disgruntled customers.
Monitor and improve
If you’ve implemented all of the above and are seeing results, it can be easy to get complacent in the success, but this is a job that never stops. Constant improvement and updating are needed to keep in line with current trends and consumer habits so staying on top of this will ensure your business doesn’t get left behind. If you don’t strive to make the user journey an evolving strategy, then you may start to find consumers will go elsewhere to buy products or use services, so innovation is key.
Web design can impact an audience both positively and negatively, so getting it right the first time will ensure you provide the best user experience for current and future customers.