I’m pretty sure that you have heard of the many companies that have experienced social media disasters. The various channels that are available these days offer a lot of opportunities, but also many pitfalls. And, those dangers are a big factor in the reasoning behind a complete avoidance of social media by many major companies. However, with the right planning in place, social media is nothing to be scared of. And, you will find that any crisis that occurs on Facebook and Twitter can be turned into a positive. In today’s guide, I’m going to run through some of the big issues that can occur on social media. I will also talk you through how to prepare your social media team to deal with these problems. As with anything in business, better planning will lead to more positive outcomes. … [Read more...] about Social Media Crisis? No Problem When You Plan Ahead!