It’s Not Just Business, It’s Personal

personal touches marketing

When was the last time you had experienced personal touches from your favorite store or business? Last week, I was queuing to order a drink from one of my favorite tea stores in my local town called “Gong Cha”. When it was my turn to order, the person behind the counter asked if I wanted […]

Best customer service email EVERRRRRR!

cozy home

I’ve been searching high and low for an e-commerce front end for my upcoming online store. After researching for months and building my own e-commerce store from open source codes and hiring a few freelancers, the project didn’t turn out as I had expected, and I decided to start from scratch through other sources.

7 tips to humanize your brand on Facebook


Facebook is a personal social network, it’s where friends and family stay in touch, connect, update each other, etc. It was never made for business (until not long ago). However many marketers and brands treat it as another advertising medium to promote their product. Ssssstoopp it.. After starting a new brand on Facebook for my […]

33 ways to reward your customers


Last week I wrote a post on how you can humanize your social media presence. One of the methods that I recommended was rewarding your customers. Sophia.C commented and shared her thoughts that rewarding customers is tough because small businesses have a limited budget. True, you shouldn’t blow your budget. Little things means a lot […]

8 ways to humanize your business on social media

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I had a conversation with one of my friends on twitter. We were discussing about the importance of humanizing a brand on the social web, sadly not many businesses are taking the opportunity to do it. Some of them treats it as another advertising medium to promote and sell their bad product. Yesterday, I wrote […]