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7 Steps To Follow If Your Twitter Account is Suspended

Written on January 29, 2010 by in Suspension
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You got your twitter account suspended? Don’t worry, I got mine suspended a few weeks back as well. Rather than going crazy there are a few things you can do in the meantime. You can read more about it in my blog post: Inside of a Banned Twitter Account

Twitter is getting really serious lately suspending accounts without any notices (No they don’t give notices). If this happens to you, then here are 7 steps that you should follow besides going crazy.

1. Stay Cool and Calm

Don’t go crazy that your account got suspended. It is actually normal for that to happen because you might not know all the twitter rules. Yes twitter have their set of rules too.

2. Submit a ticket

Submit a ticket to twitter. Just follow the link from your suspended account. If you can’t find it you can submit a ticket here

Here is a bit.ly link that you can use if any of your friends need to submit a ticket to twitter.

http://bit.ly/twicket

Make sure you be nice!

DON’T: Write to twitter in an angry manner. That is why you need to practice step 1. Don’t send them a ticket saying ” WTF, why the *#&& did you suspend my account”

DO: Dear twitter, I noticed my account @username got suspended…. etc.. ”

3. Create another account if needed

You can tweet your followers that you are close with. Tell them that your account got suspended and ask them for help IF NEEDED

4. Wait for 24 hours.

Be patient, twitter will reply within 24 hours or more.

5. Reply to twitters email

If you received the email. Reply to it. It will help if you respond to their email.

IF STILL SUSPENDED

Make sure you have filed a ticket to twitter before tweeting them.

6. Tweet @Ginger

Use your other account created earlier to tweet her. Ask her if you had a TOS problem or not. ( tips 6 and 7 by @twitter_tips)

If no replies

7. Tweet @Delbius

After a couple of days, if @Ginger didn’t reply then tweet @Delbius.

bit.ly/twicket.

Related posts:

  1. Inside of a Banned Twitter Account
53 Comments - Share your thoughts
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onna48
onna48 5 pts

someone help me get my twitter page back *its suspened*

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onna48
onna48 5 pts

how long will my twitter page be suspend?? please answer

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Frank Holt

Saw a rant on craigslist about this and how true it is.

"That's ok twitter is thinking that they are helping the tweet community by suspending accounts for a consensual spam program they invented. The rules of twitter when they suspend account just turns the twitter user off for good and they go to plurk or google+. They say that people using their twitter account maybe digging their own grave for their twitter account. Wrong! No. Twitter is digging the grave for them selves. When they suspend a user will they ever look at another tweet again the same? I think not. The masses will block twitter and it will be a bloody death for all who work at twitter when their service has no birds. They went south or north just anywhere other than tweet land and twitter went in the can."

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us fda

I have missed like this many account.. For me it is very useful.. I will share with my friends also.. Thanks for this tips and tricks sharing with us..

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Saul Fleischman / KdL Group

Thanks much, Aaron. Perhaps you'll see my Quora question tweeted from @saulsay in regards to another account. Looking for help-ooner than the 1 week Twitter suggests they need.

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TweetySez

where are my suspenders?just joking-learned a long time ago when trying to b distracted in order 2 sniff..;)

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nike store

Pretty good post. I just stumbled upon your blog and wanted to say that I have really enjoyed reading your blog posts. Any way I'll be subscribing to your feed and I hope you post again soon.

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Curiosa

Hi. I posted this linked to you and with all your credits. Nice post.
http://curioseandito.blogspot.com/2010/08/pasos...

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9to5not

Glad I caught this tweet! I don't know what's up but, I haven't been following that many people per day (less than 100) and every couple of days I am unable to follow anyone. Been frustrating because I read the rules and I follow them and yet they keep stopping me from following more people. Thank you so much! I retweeted your posting!

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Rayw Briscard

Aaron thanks for the warning.Ive noticed an increase in the number of people having duplicate accounts.

I won't name them,but if it can happen to you,its only a question of time for all of us.

Surely a warning would be more appropriate in most cases.

Regards Ray

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Sid

nice info .. :) .. can be really useful

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askaaronlee

You're welcome mate =)

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Nong

Thank you for writing this Aaron! Ahh! I want my old account back. LoL!

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hjaythekiller

Thanks for the useful info, but i also hv to agree with Ed....seems quite logical....

Thanks again.....

Got mine suspended once, but twitter fixed it within 8 hours.... so not every time u may have to wait for more than 24 hours :D

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Ed

#3 can be very bad advice.

One of the things that happens over and over again when someone@Delbius
gets suspended, (whether they create a new account to communicate
with friends and Twitter about it), or just ask friends with other means,
(and others) get pounded over and over again.

This does not help. In fact it slows them way down, because they read each
message, specifically to catch NEW messages from the community.

The user themselves are are best served NOT @replying her or team@message
multiple times.
File a ticket at http://bit.ly/twicket
someone at
http://twitter.com/delbius/trustandsafety or
http://twitter.com/delbius/support
with the ticket number if you've received
no response.

In the past 3 years, I've watched countless accounts get suspended.
In every case, the user DID do something to invite it, and did not
disclose that fact to friends. 9 times out of 10, they've used a 3rd party
app that breaks Twitter's TOS - (usually some 'Get more followers' garbage).
And often, even the most well known users will keep asking friends to apply
pressure AFTER they've received replies and instructions from Twitter.

There are 25 million daily users. Do you really think staff has time to
read 25 retweets for each account that has an issue?
Getting a group of friends and followers to all tweet and retweet @ a staffer
or worse, several of them, is insane self-centered noise.

Next time you see a friend suspended, stop and realize it's
extremely rare that a glitch caused it, and then before jumping on the bandwagon,
go tohttp://search.twitter.com/search?q=@delbius
and see how crazy it looks. :)

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SecretDiary

Thank you for this wonderful info.

@SecretDiary
http://Twitter.com/SecretDiary

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Trackbacks

  1. Twumeric's says:
    January 30, 2010 at 10:28 am

    7 Steps To Follow If Your Twitter Account is Suspended | Ask Aaron Lee…

    …

  2. Twitter Weekly Updates for 2010-01-31 | The Official Richard T. Mindler Jr. Web Site says:
    January 31, 2010 at 11:33 pm

    [...] Steps To Follow If Your Twitter Account is Suspended ~ http://askaaronlee.com/7-steps-to-follow-if-your-twitter-account-is-suspended/ [...]

  3. Inside of a Banned Twitter Account | Ask Aaron Lee says:
    February 18, 2010 at 10:26 pm

    [...] you go guys, front row sits of a twitter banned account. If this happened to you as well, here are 7 Steps To Follow If Your Twitter Account is Suspended to follow. I hope I have helped out, if there is anything don’t hesitate  to leave a comment [...]

  4. Aaron Lee says:
    September 8, 2010 at 10:43 pm

    7 Steps To Follow If Your Twitter Account is Suspended http://bit.ly/c6IFn1

  5. 150+ Ultimate Round-Up of Helpful Twitter Articles | Bit Rebels says:
    September 22, 2010 at 11:35 am

    [...] Only In Case Of Emergency 7 Steps To Follow If Your Twitter Account is Suspended What Should You Do When Your Twitter Account Is Hacked? Twitter Police – Now It’s Serious! When [...]

  6. Robert Fine says:
    October 9, 2010 at 3:31 pm

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  7. Aaron Lee says:
    October 9, 2010 at 6:40 pm

    7 Steps To Follow If Your Twitter Account is Suspended http://bit.ly/9s4uoz RT @TweetSmarter

  8. Matt Laurenceau says:
    October 9, 2010 at 6:57 pm

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  9. thomas clifford says:
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  10. Shelly Kramer says:
    October 9, 2010 at 10:23 pm

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  11. Douglas Idugboe says:
    October 10, 2010 at 9:45 am

    7 Steps To Follow If Your Twitter Account is Suspended http://bit.ly/c6IFn1 by @askaaronlee

  12. Daniel Hudson says:
    October 10, 2010 at 11:46 am

    7 Steps To Follow If Your #Twitter Account is Suspended http://bit.ly/9s4uoz via @2cre8 @TweetSmarter @AskAaronLee

  13. 2010’s Hundred Best Tweets and Links for Marketing Copywriters | MarketCopywriter Blog says:
    December 28, 2010 at 11:11 am

    [...] 7 Steps To Follow If Your Twitter Account is Suspended. It happens—be prepared with these pointers. [...]

  14. Aaron Lee says:
    March 11, 2011 at 8:28 pm

    Steps that help you if your twitter account is suspended http://goo.gl/rnT0V

  15. debra cincioni says:
    March 11, 2011 at 8:36 pm

    RT @AskAaronLee: Steps that help you if your twitter account is suspended http://goo.gl/rnT0V

  16. Gina Stark says:
    March 12, 2011 at 1:43 am

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  17. TweetSmarter says:
    March 12, 2011 at 8:30 am

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  18. Sridhar Ramanujam says:
    March 12, 2011 at 9:55 am

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  19. Rahan Galileo says:
    March 12, 2011 at 10:02 am

    RT @aMrazing: 7 Steps To Follow If Your Twitter Account is Suspended http://bit.ly/9s4uoz (via @TweetSmarter)

  20. Ulan Qyu says:
    March 12, 2011 at 10:04 am

    RT @aMrazing: 7 Steps To Follow If Your Twitter Account is Suspended http://bit.ly/9s4uoz (via @TweetSmarter)

  21. elna_sinaga says:
    March 12, 2011 at 10:09 am

    *favoriting* RT @aMrazing: 7 Steps To Follow If Your Twitter Account is Suspended http://bit.ly/9s4uoz (via @TweetSmarter)

  22. Bugie Sukmasatria says:
    March 12, 2011 at 10:13 am

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  23. Too Much To Follow says:
    March 12, 2011 at 10:45 am

    RT @TweetSmarter: 7 Steps To Follow If Your Twitter Account is Suspended http://bit.ly/9s4uoz

  24. Carol Private says:
    March 12, 2011 at 10:45 am

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    March 12, 2011 at 10:46 am

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    March 12, 2011 at 11:45 am

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  27. 173 Sud says:
    March 12, 2011 at 2:36 pm

    7 Steps To Follow If Your Twitter Account is Suspended | Ask Aaron Lee | http://ht.ly/4d44A

  28. La Gazette du Québec says:
    March 12, 2011 at 2:36 pm

    7 Steps To Follow If Your Twitter Account is Suspended | Ask Aaron Lee | http://ht.ly/4d44W

  29. TweetSmarter says:
    March 12, 2011 at 6:30 pm

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  30. Ragin' Conservative says:
    March 12, 2011 at 6:33 pm

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  31. News, Status & T says:
    March 12, 2011 at 6:54 pm

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  32. Alltop Macgeeky Favs says:
    March 12, 2011 at 7:40 pm

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  33. G4Images says:
    March 12, 2011 at 7:44 pm

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  34. Ragin' Conservative says:
    March 12, 2011 at 8:12 pm

    In past week 13 Conservative Accts that I follow were suspended. Could happen to any of us. http://bit.ly/9s4uoz <~~Help via @TweetSmarter

  35. Ragin' Conservative says:
    March 23, 2011 at 5:59 pm

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  36. Oh No! Our Twitter Account Is Suspended | Ferbs Cosmetics says:
    December 22, 2011 at 6:12 am

    [...] 7 Steps to Follow if your Twitter account is Suspended: (note –we do not suggest #3 on this list) http://askaaronlee.com/7-steps-to-follow-if-your-twitter-account-is-suspended/ [...]