Businesses, Why Aren’t You Replying on Twitter?

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Companies are still adopting social media. Some are adopting well while some aren't ... yet. I think some companies might take a while to adopt in this media. I've been spending more time on trying getting deals because I'll be having my holidays soon and I want to book hotels and get great deals (I love social media for that) Some of the companies have twitter account, while some have facebook pages, twitter account, you name it. So I thought it would be fun to tweet the companies. I sent … [Read more...]

Small is The New Big in Social Media

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According to emarketer's latest survey small companies are acquiring more customers compared to large firms and medium size companies. Surprised? I don't think you should. Although large companies have more budgets to spend they lack a few success key's to be more successful in social media. What are those "magical" keys? … [Read more...]

5 Reasons Why I Started Blogging

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After reading 12 reasons why people blog by Jeff bullas who did a survey on why people blog, I went to think on the reasons on why I started blogging although I procrastinated for 6 months whether To Blog Or Not To Blog before starting askaaronlee on the 1st of January 2010 because of a New Year resolutions that I set. Here are my reasons … [Read more...]

Case Study: Yeager Airport Twitter Customer Service Put To The Test

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Yeager Airport (CRW) is an airline in Charleston. One the 3rd of July they were put to the twitter customer service test when someone started to tweet complains bout not having pizza after going through security. Mark Knoller was the customer who send out tweets saying and mentioning that he couldn't get to eat his pizza after going through security on twitter. Below are the actual tweet that @markknoller sent out: … [Read more...]

Beyond That Little Thing Called Tweets

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Everyday I wake up and the first thing I do is I check my twitter (Don't have to feel guilty, you're not alone). It has been nearly one and a half year for me. Not as long as @Ed though, he's been on  twitter and connecting with people since 2006. One thing I want to say is twitter has been nothing but great! I've even connected deeper relationship with  people on twitter through DM's and emails. … [Read more...]